Support

We're here to help you connect with the Mexico Moms community. If you have any questions, concerns, or feedback, please don't hesitate to reach out.

Contact Us

For all support inquiries, please email us at:

support@mexicomoms.com

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

When will Mexico Moms launch?

We're working hard to bring you the best community platform for moms across Mexico. Sign up on our homepage to be the first to know when we launch!

Which states and cities will be supported?

We're building Mexico Moms for mothers throughout Mexico. Whether you're in CDMX, Monterrey, Guadalajara, Puebla, Tijuana, Cancun, or anywhere else in Mexico, you'll be able to connect with other moms.

Is Mexico Moms free to use?

We will offer both free and premium membership options. Free members will have access to core community features, while premium members will enjoy additional benefits.

How do I manage my account?

Once our service launches, you'll be able to manage your account settings, preferences, and subscription directly within the app or on our website.

How do I request my data or delete my account?

To request a copy of your data or delete your account, please email us at support@mexicomoms.com. We will process your request in accordance with LFPDPPP (Mexican data protection law) and our Privacy Policy.

I have a suggestion or found a bug

We love hearing from our community! Please send any feedback, feature suggestions, or bug reports to support@mexicomoms.com.

App Store Support

For issues related to App Store purchases, subscriptions, or billing, you may also contact Apple Support directly at support.apple.com.